Frequently Asked Question

 

1, How do I order on ewiderbuy.com?

Making order on www.ewiderbuy.com is convenient and secure. If you are interested in one item and want to purchase it, click on the "add to cart" button to put it into your Shopping Cart. Follow the directions step by step to complete your order. Your order will not be placed until the very end of the checkout process.

 

2,How long will it take for my order to be processed and delivered?

a. Different products have different dealing time. What we note on the product page shall prevail.
b. The shipping time depends on different shipping methods and where is the destination.

 

3, How can I track my parcel online?

The tracking number and tracking site will be sent by email once the items have been shipped. You can track by yourself after receiving the shipment email. Besides, because the post office may delay to update the parcel information, it will take some time before you can track.

 

5,What kind of currency do you accept?

We can accept any currency in the world.

 

4, Do you ship your merchandise worldwide?

Yes, we will send our merchandise worldwide by regular post service or express mail service.

If you choose regular post service, it will take about 12-20 business days to arrive after the parcel is dispatched; If you choose express mail service, it will take about 5-8 business days to arrive after the parcel is dispatched.

 

6, What should I do if my order never arrived?

Please email contact customer service for assistance. You can also go to your local post office to check first. Maybe it's detained there.

 

7,What should I do if the items were damaged upon receipt or there are something wrong with the items?

You need to inform us immediately upon receipt of shipment. Please refer to our Return Policy firstly and contact us by email at service@ewiderbuy.com.

 

8,Things are usually cheaper if they are bought in bulk. Are they?

Yes, of course! It will be cheaper if you are a bulk shopping, please contact us first for the discount by email.